Hello {agent_full_name}!
You have received a new appointment request from {customer_full_name}
Customer Information
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Full Name: {customer_full_name}
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Email Address: {customer_email}
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Phone: {customer_phone}
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Comments: {customer_notes}
Appointment Information
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Service: {service_name}
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Date, Time: {start_date}, {start_time} - {end_time}